Terms of Service

These Terms of Service (the “Terms”) are a binding agreement between you and QuantumFlow LLC (“QuantumFlow,” “we,” “us,” or “our”). They govern your access to and use of QuantumFlow’s websites, applications, market-intelligence tools, alerts, reports, artificial-intelligence features, Telegram features, the Nexus community, and related services (collectively, the “Service”).

Please read these Terms carefully. By creating an account, purchasing a subscription, clicking to accept these Terms, or accessing the Service, you agree to these Terms. If you do not agree, do not use the Service.

The Privacy Policy explains how we handle personal information. These Terms include QuantumFlow's subscription and refund terms, financial and AI risk disclosures, community and acceptable-use rules, and copyright complaint process.

1. Eligibility and geographic availability

1.1 Minimum age

You must be at least 18 years old to use the Service. By creating an account or using the Service, you represent that you are at least 18. If you have not reached the age of majority where you live or otherwise lack legal capacity to enter into these Terms, you may use the Service only with the permission and supervision of a parent or legal guardian. Your parent or legal guardian must authorize your use, accept these Terms on your behalf where required, and be responsible for any subscription purchased for you and your use of the Service.

QuantumFlow does not knowingly permit anyone under 18 to create or use an account. We may suspend or close an account if we reasonably believe the user is under 18.

1.2 Authority

If you use the Service for a company or another organization, you represent that you have authority to bind that organization. In that case, “you” includes both you and the organization. A business purchasing the standard subscription does not receive enterprise rights, shared-user access, or additional licenses unless QuantumFlow agrees otherwise in writing.

1.3 Geographic availability

The Service is offered in English and may be made available to users worldwide, except where access would violate applicable law, sanctions, export controls, payment-processor restrictions, contractual restrictions, or technical limitations. You may not use the Service if you are prohibited from doing so under applicable law.

We may restrict or deny access from particular jurisdictions, persons, entities, devices, or transactions when reasonably necessary for legal, security, contractual, or operational reasons.

2. The Service

QuantumFlow is informational and educational market-intelligence software. Depending on your subscription and the features available at a given time, the Service may include charts, proprietary indicators, market data, research tools, alerts, Morning Reports, AI-assisted analysis, Telegram interactions, Nexus community features, and other market-intelligence tools.

The Service is not an exchange, broker, dealer, custodian, investment adviser, commodity trading adviser, fiduciary, bank, money transmitter, tax adviser, legal adviser, or trade-execution service. The customer-facing Service does not connect to your exchange or brokerage account, hold customer assets, or execute transactions on your behalf.

The financial and AI risk disclosures in Sections 10 and 11 are a material part of these Terms and should be read before using any market-related feature.

3. Accounts

3.1 Registration

You must provide accurate, current information and keep it updated. You may not impersonate another person, use a misleading identity, or select a username that infringes another person’s rights or violates the community standards in these Terms.

We may approve or reject account or waitlist applications for any lawful reason. Approval for a waitlist, beta, trial, or preview does not guarantee continued or paid access.

3.2 Account security

You are responsible for safeguarding your password, authentication methods, and devices. Notify us promptly at [email protected] if you suspect unauthorized access.

One subscription is licensed to one natural person. A parent or legal guardian may purchase a subscription for an otherwise eligible user as described in Section 1.1. In that case, the account and subscription are licensed only to that user; the purchasing parent or guardian does not receive separate access or an additional license. You may use your account on multiple personal devices, and we may permit concurrent sessions, but you may not share credentials, sell or transfer an account, provide account access to another person, or operate a shared account. We may introduce reasonable device or session limits to prevent abuse.

3.3 Account records after subscription expiration

Canceling or allowing a subscription to expire does not automatically delete your account or associated information. Subject to the Privacy Policy, we may retain the account, settings, Nexus posts, alerts, Telegram connection, and other records to support reactivation, comply with law, prevent fraud, maintain community continuity, and protect legal rights.

Account deletion is separate from subscription cancellation. Privacy and deletion requests may be submitted to [email protected].

4. Subscriptions, billing, and automatic renewal

4.1 Plans and prices

QuantumFlow offers monthly and annual subscriptions. Unless a different price or promotion is clearly shown at checkout, the standard subscription is USD $99 per month or USD $999 per year. The price, billing interval, currency, included features, and taxes shown at checkout control your purchase.

One subscription is for one natural person. A business may purchase the same standard subscription, but it does not authorize shared accounts or enterprise-wide access. QuantumFlow does not accept cryptocurrency, offer coupons, or provide a promotional program unless an option is actually presented at checkout.

4.2 Automatic renewal

YOUR SUBSCRIPTION AUTOMATICALLY RENEWS UNTIL CANCELED. A monthly subscription renews each month, and an annual subscription renews each year. By purchasing, you authorize QuantumFlow and its payment processor to charge your saved payment method for the initial term, each renewal at the then-applicable price, applicable taxes, and other amounts clearly disclosed and authorized at checkout. Where required by law, we will send a renewal or reminder notice.

4.3 Taxes

Displayed prices exclude sales tax, value-added tax, goods and services tax, and similar taxes unless checkout states otherwise. Applicable taxes may be calculated and added based on billing information, location, tax status, and legal requirements. Business purchasers may be asked for a legal business name and tax identification number and are responsible for providing accurate tax information.

4.4 Cancellation

You may cancel through your QuantumFlow account or the Stripe Customer Portal linked from your account. If those methods are unavailable, contact [email protected] from your account email. Cancellation prevents future renewal and takes effect at the end of the current successfully paid term. It does not automatically delete your account, Nexus posts, settings, or personal information.

You retain paid access through the end of that term unless access is suspended or terminated under these Terms, the payment covering that term is reversed or refunded, or applicable law requires otherwise.

4.5 Refunds, credits, and statutory rights

Except where applicable law requires otherwise or QuantumFlow expressly approves a refund or credit:

• Subscription fees are nonrefundable;
• Voluntary cancellation does not generate a prorated refund;
• Unused time, failure to use the Service, dissatisfaction with an output, or failure to cancel before renewal does not create a refund right;
• Feature changes, maintenance, downtime, delayed alerts, and third-party outages do not generate service credits or refunds; and
• Termination for account sharing, scraping, abuse, manipulation, infringement, fraud, fraudulent or abusive payment disputes, redistribution, or another material violation ends access without refund.

Nothing in these Terms limits a cooling-off, withdrawal, cancellation, refund, or consumer right that cannot lawfully be waived. If applicable law grants a withdrawal period for a digital service, QuantumFlow will honor it as required. Requesting immediate access during such a period may affect that right where the legally required disclosure and consent have been obtained.

Where required, checkout will ask you to expressly request immediate performance and acknowledge the effect that immediate access may have on an applicable withdrawal right.

QuantumFlow may grant a refund or credit in its discretion without creating an obligation to do so again. Approved refunds ordinarily return to the original payment method, and timing depends on Stripe, the payment network, and the financial institution.

4.6 Failed payments, retries, and chargebacks

Access may be suspended immediately after a failed payment. QuantumFlow or Stripe may retry the payment and send reminders, but QuantumFlow does not promise a particular retry schedule. If payment is not completed, the subscription may be canceled or allowed to expire.

A chargeback or payment dispute may cause immediate suspension while it is investigated. Fraudulent or abusive disputes may result in termination and preservation of relevant account, transaction, security, and usage records. This does not prevent a good-faith exercise of rights provided by law or a payment provider.

4.7 Price, plan, and service changes

QuantumFlow may change prices by providing notice within the period required by applicable law and, where no specific period applies, at least 30 days before an increased price applies to your next renewal. If you do not agree, cancel before renewal. QuantumFlow does not promise permanent, founding, introductory, beta, or grandfathered pricing unless a written offer expressly says so.

We may add, remove, redesign, or modify features. A subscription provides access to the Service as it exists during the subscription term and does not guarantee that every feature, data source, report, AI model, integration, or community function will remain available. If QuantumFlow permanently discontinues the entire paid Service before the end of a prepaid subscription term, QuantumFlow will provide continued access for the remaining term, a prorated refund, a reasonable substitute service, or another legally sufficient remedy. This does not create a refund or credit right for temporary outages, maintenance, feature changes, third-party failures, or termination under these Terms.

5. License to use the Service

Subject to these Terms and payment of applicable fees, QuantumFlow grants you a limited, personal, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Service for your own informational, educational, and analytical purposes during the applicable subscription term.

This license does not transfer ownership of the Service or any QuantumFlow content. All rights not expressly granted are reserved.

6. QuantumFlow intellectual property

QuantumFlow and its licensors own the Service and its software, interfaces, designs, branding, documentation, reports, prompts, organization, compilations, indicators, methodologies, models, and other proprietary content, excluding user content and third-party materials.

Market data and other third-party materials may be owned by or licensed from their respective providers. Nothing in these Terms claims ownership of third-party raw market data, open-source software, user content, or other materials that QuantumFlow does not own.

“QuantumFlow,” its logos, and related marks are trademarks or service marks of QuantumFlow or its applicable licensors. You may not use them in a way that implies sponsorship, endorsement, or affiliation without written permission.

If you provide suggestions or feedback, you grant QuantumFlow a perpetual, worldwide, irrevocable, royalty-free right to use that feedback without restriction or compensation, provided we do not publicly identify you as the source without permission.

7. Permitted sharing and professional use

We permit reasonable, occasional use of screenshots or excerpts for honest commentary, education, reviews, social posts, livestreams, articles, discussion, and fair product comparisons. Analysts and other professionals may use QuantumFlow as one input while creating their own original analysis, including paid analysis.

Permitted sharing must:

• Be limited and proportionate;
• Add genuine commentary, analysis, criticism, education, or discussion;
• Not substitute for a QuantumFlow subscription;
• Not misrepresent QuantumFlow content, performance, or affiliation;
• Not expose another user’s personal information or private Nexus content without authorization; and
• Comply with applicable law and third-party rights.

Permission for reasonable sharing does not allow systematic capture, republication of complete reports or output streams, or creation of a competing product or dataset.

8. Prohibited conduct

You may not, directly or indirectly:

• Scrape, crawl, spider, bulk-download, harvest, or systematically capture the Service or its content;
• Use bots, headless browsers, automated browser capture, unauthorized APIs, or other automation to access or extract the Service;
• Resell, sublicense, redistribute, syndicate, white-label, or commercially republish QuantumFlow content;
• Repost enough reports, alerts, Oracle outputs, screenshots, charts, or datasets to substitute for a subscription;
• Use QuantumFlow content to create or improve a competing dataset, indicator library, model, AI system, signal service, analytics platform, or other competing product;
• Reverse engineer, decompile, disassemble, probe, or attempt to discover source code, nonpublic APIs, prompts, models, or security mechanisms, except to the limited extent a restriction is prohibited by law;
• Circumvent paywalls, rate limits, access controls, subscription restrictions, security controls, or technical limitations;
• Share credentials, sell accounts, transfer accounts, or allow another person to use your subscription;
• Introduce malware, interfere with the Service, overload infrastructure, or attempt unauthorized access;
• Use the Service to manipulate markets, coordinate pump-and-dump activity, commit fraud, infringe rights, harass others, or violate law;
• Misrepresent QuantumFlow outputs as guaranteed, individualized advice, or official statements from QuantumFlow; or
• Use the Service in violation of sanctions, export restrictions, or another legal prohibition.

Unauthorized scraping, hacking, automation, redistribution, or commercial misappropriation may cause irreparable harm. QuantumFlow may seek injunctive relief and any other remedies available by law.

9. Nexus community and user content

9.1 Community access

Nexus is intended as a private community feature for paid subscribers. Access is personal, revocable, tied to your QuantumFlow account, and not a separate property right. You may not share community access, allow another person to post through your account, sell access, or copy community content for nonmembers.

9.2 Ownership

You retain ownership of text, links, images, profile information, trade ideas, and other material you submit to Nexus or another interactive part of the Service (“User Content”).

9.3 Operational license

You grant QuantumFlow a non-exclusive, worldwide, royalty-free license to host, store, reproduce, resize, transcode, technically process, display, distribute within the Service, moderate, and otherwise use your User Content as reasonably necessary to provide, secure, improve, and operate the Service.

The license to improve the Service does not authorize QuantumFlow or any third-party artificial-intelligence provider to use identifiable User Content to train or fine-tune an artificial-intelligence or machine-learning model unless QuantumFlow provides clear prior notice and obtains any consent required by applicable law.

This license ordinarily ends when the applicable User Content is deleted from the Service, except that QuantumFlow may retain and use copies:

• In backups for a limited period;
• As needed for legal compliance, safety, fraud prevention, moderation evidence, dispute resolution, or enforcement;
• Where another user has quoted, replied to, or incorporated the content into their own retained content; or
• In deidentified or aggregated form that no longer identifies you.

Canceling a subscription or deleting an account does not automatically delete Nexus posts. If an account is deleted, QuantumFlow may retain posts while removing or replacing direct account attribution, such as displaying the author as “Deleted User,” subject to legal and operational exceptions.

9.4 Your responsibilities

You represent that you have the rights necessary to submit User Content and grant the license above. You are responsible for User Content and any consequences of posting it.

Users may discuss personal trading ideas and positions, but must not claim to speak for QuantumFlow. Undisclosed paid promotion, illegal solicitation, manipulation, impersonation, fraud, threats, nonconsensual intimate material, sexual exploitation of minors, and infringement are prohibited.

9.5 Moderation

QuantumFlow may review, restrict, label, remove, preserve, or disclose User Content, and may warn, suspend, or terminate users, when we reasonably believe action is appropriate to enforce these Terms, protect users, comply with law, investigate reports, preserve evidence, or maintain the Service. We are not required to monitor every post and do not endorse User Content.

Reports may be submitted using an available reporting form or to [email protected]. Copyright notices must follow Section 21.

9.6 Community standards

Nexus is intended for market discussion, original analysis, questions, education, respectful criticism, and personal trade ideas. A user does not speak for QuantumFlow unless we expressly designate that person as an authorized representative.

You may not post, request, promote, facilitate, or link to content or conduct involving:

• Threats, harassment, stalking, bullying, slurs, dehumanizing abuse, incitement to violence, encouragement of suicide or self-harm, dogpiling, or repeated unwanted contact;
• Impersonation, deceptive profiles, doxxing, unauthorized disclosure of private information, scraping of member profiles, facial recognition applied to member images, or attempts to reidentify anonymized users;
• Pump-and-dump coordination, wash trading, spoofing, artificial price or volume, knowingly false market information intended to influence trading, fraud, money laundering, sanctions evasion, illegal solicitation, or deceptive guaranteed-return claims;
• Undisclosed paid promotion, affiliate relationships, token allocations, referral payments, fake giveaways, wallet-verification schemes, spam, engagement manipulation, or deceptive off-platform recruitment;
• Terrorism, violent extremism, trafficking, illegal goods or services, credential theft, phishing, malware, identity theft, unauthorized access, or instructions designed to enable serious wrongdoing;
• Nonconsensual intimate material, sexual deepfakes shared without consent, sextortion, voyeuristic intimate material, sexual exploitation, grooming or endangerment of minors, child sexual abuse material, or related solicitations; or
• Pirated reports, paid newsletters, proprietary datasets, confidential material, copyrighted images, or other content you do not own or have permission to use.

Users may discuss assets they hold or trade, but must clearly disclose compensation or another material interest when it could reasonably affect how others evaluate the post. Do not publish private addresses, telephone numbers, government identifiers, financial-account information, credentials, precise private locations, or private communications without a lawful basis and authorization.

QuantumFlow is not an emergency-response service. Contact local emergency services if someone faces an immediate threat. QuantumFlow will report apparent child sexual abuse material and preserve relevant material and records as required by applicable law. QuantumFlow may disclose relevant information where permitted for safety, investigation, or legal compliance. Do not download or redistribute suspected illegal material when reporting it.

9.7 Reporting and review

To report content, use an available Report action or electronic form, or email [email protected]. Include the Nexus message link or identifier, the category of concern, a concise explanation, safe and lawful supporting evidence, and contact information if you request a response. Reports may concern abuse, threats, fraud, impersonation, manipulation, illegal content, infringement, privacy violations, doxxing, nonconsensual intimate material, or suspected child exploitation.

QuantumFlow may acknowledge a report, request information, restrict content temporarily, preserve evidence, notify an affected user, remove content, or decline action. We may withhold details when disclosure could compromise privacy, safety, security, an investigation, or legal obligations. We do not promise that every report will produce a particular result. That general statement does not limit any obligation imposed by applicable law. Where a valid report of nonconsensual intimate imagery is subject to a statutory removal process or deadline, QuantumFlow will follow the applicable process and deadline, including obligations concerning known identical copies where required. Where applicable law requires, QuantumFlow will acknowledge qualifying illegal-content notices, communicate its decision and available means of redress to the person who submitted the notice, and, when QuantumFlow knows the affected user's relevant electronic contact details, provide that user with a clear and specific statement of reasons for a restriction of content, Service access, or an account. Any withholding of details remains subject to those obligations.

Where required by law or offered by QuantumFlow, a user may request review of a moderation decision by emailing [email protected] within 30 days and identifying the decision and requested correction. Review does not delay urgent safety, legal, or security action. We may decline repetitive, abusive, fraudulent, or insufficient requests.

10. Artificial intelligence

Some Service features use artificial intelligence. QuantumFlow currently supports Google Vertex AI and OpenAI and may also use third-party hosted models, self-hosted open-source models, proprietary models, custom models, or a combination. The provider or model used may vary by feature and may change as the Service evolves.

Depending on the feature, information sent to an AI provider may include your prompts, conversation history, clarification responses, Telegram content, screenshots, chart context, market-data results, tool outputs, and related instructions. QuantumFlow may also retain prompts, responses, feedback, tool activity, and operational traces as described in the Privacy Policy.

AI systems generate probabilistic responses. Output may be inaccurate, incomplete, delayed, stale, inconsistent, fabricated, unsupported, or unsuitable for your circumstances. It may misread a chart, screenshot, question, source, calculation, database result, or tool output; omit uncertainty or contrary evidence; or present unsupported reasoning with confidence. Similar questions may produce different answers.

Oracle uses available market data and analytical tools, but QuantumFlow does not guarantee that every claim is grounded, verified, current, or complete. You must independently evaluate AI output and primary data before relying on it. QuantumFlow does not guarantee that AI output is correct, profitable, original, or fit for a particular purpose.

11. Financial and market-risk disclosure

11.1 Generalized information, not personalized advice

QuantumFlow may present bullish, bearish, long, short, buy, sell, entry, exit, wait, or no-trade labels; probabilities; confidence or conviction assessments; support, resistance, liquidity, volatility, flow, trend, or regime analysis; hypothetical scenarios; signals; alerts; and community trade ideas. These are generalized informational and educational outputs, not personalized recommendations.

QuantumFlow does not automatically know your complete holdings, balances, trading history, tax circumstances, objectives, liquidity needs, experience, or risk tolerance. No output creates an investment-advisory, fiduciary, brokerage, discretionary-management, or personalized financial relationship.

11.2 Trading and digital-asset risk

Trading and investing can cause rapid and substantial losses, including loss of all capital. Digital assets may be highly volatile, illiquid, manipulated, operationally fragile, and affected by abrupt regulatory or technological changes. Risks include leverage and liquidation; exchange failure, insolvency, hacking, downtime, or withdrawal restrictions; smart-contract, bridge, oracle, custody, and wallet failures; slippage, spreads, thin liquidity, and market impact; spoofing, wash trading, inaccurate volume, or unreliable data; stablecoin depegging; counterparty risk; sanctions, legal, tax, and regulatory uncertainty; network congestion, forks, governance changes, and protocol failure; and irreversible transaction or key-management errors.

Past performance does not guarantee future results. A historically successful indicator, signal, strategy, or backtest may fail. Backtests, simulations, examples, testimonials, hypothetical trades, and performance statistics may not be typical, independently verified, or reproducible and may omit fees, spreads, slippage, latency, financing, rejected orders, liquidity limits, survivorship bias, data errors, taxes, and other real-world constraints.

Never trade money you cannot afford to lose. Consider advice from qualified financial, legal, and tax professionals who understand your circumstances.

11.3 Market data, probabilities, and delivery limitations

Third-party market data may be public, licensed, delayed, sampled, truncated, normalized, estimated, derived, inconsistent, revised, interrupted, rate-limited, or discontinued. Aggregated metrics can conceal venue differences. Visible order books do not guarantee execution, and orders may be canceled, hidden, spoofed, or filled before you act. Liquidation maps and similar tools may be estimates rather than known future events.

No probability, conviction score, directional label, or similar output is a promise. Signals may arrive late, conflict, be revised, fail to arrive, or become invalid before action. Alerts, Morning Reports, Telegram messages, email, and other notifications may be delayed or fail because of providers, internet conditions, device settings, rate limits, spam filters, maintenance, or outages. Do not use QuantumFlow as your only monitoring, stop-loss, risk-management, or emergency-notification system.

11.4 Community content and conflicts of interest

Nexus content is created by users unless clearly identified as official QuantumFlow content. QuantumFlow does not endorse or verify user trade ideas, performance claims, promotions, links, or opinions.

QuantumFlow's owner, personnel, contractors, or contributors may hold, buy, sell, or transact in assets discussed through the Service. Their positions may differ from QuantumFlow content or from one another and may create actual or perceived conflicts. QuantumFlow does not promise to be independent, conflict-free, or positioned consistently with an output, and personnel need not disclose every personal holding or trade unless required by law or a specific communication states otherwise.

11.5 Your responsibility

You are solely responsible for independently evaluating information; determining whether a transaction is lawful and appropriate; understanding the asset, venue, and strategy; choosing position size, leverage, entries, exits, and risk controls; protecting accounts, devices, wallets, keys, and credentials; monitoring positions and venues; maintaining records; obtaining professional advice; and all decisions, transactions, gains, losses, fees, taxes, and consequences.

QuantumFlow does not monitor your portfolio, solvency, margin, liquidation price, legal status, or personal circumstances and has no duty to warn you about a market movement, position, exchange event, regulatory change, or risk. Silence, lack of an alert, or an unavailable feature is not advice to hold, trade, or take no action.

By using a market-related feature, you acknowledge these risks and agree that no QuantumFlow output guarantees a result.

12. Financial information voluntarily provided by users

QuantumFlow does not automatically connect to or import your brokerage accounts, exchange accounts, holdings, transaction history, balances, or risk profile. You may voluntarily disclose financial or trading information in Oracle, Telegram, Nexus, feedback, support communications, or other inputs.

Do not provide information that is unnecessary for your use of the Service. QuantumFlow does not use voluntary disclosures to assume a fiduciary duty or create an individualized advisory relationship.

13. Third-party services and data

The Service may depend on or link to third-party data sources, exchanges, payment processors, AI providers, Telegram, analytics services, websites, software, or other services. Third-party services are governed by their own terms and privacy policies.

QuantumFlow does not control and is not responsible for third-party services. Market data may be delayed, incomplete, inaccurate, unavailable, revised, or discontinued. References to an exchange, asset, company, provider, or third-party product do not imply endorsement.

14. Changes, availability, and experimental features

We may add, change, redesign, limit, suspend, or discontinue any feature or part of the Service. We do not guarantee that a feature will remain available merely because it was previously offered, advertised, or included in a subscription.

Features labeled alpha, beta, preview, experimental, or similar may be incomplete, unstable, or changed without notice. Use them at your own risk.

The Service is provided on a best-efforts basis. We do not promise an uptime percentage, service-level agreement, service credit, guaranteed support response time, or outage refund. We may perform emergency maintenance without notice and provide notice of planned maintenance when practical.

If QuantumFlow permanently discontinues the entire paid Service before the end of a prepaid subscription term, the remedies described in Section 4.7 will apply.

15. Suspension and termination

You may stop using the Service at any time. Subscription cancellation is governed by Section 4.

QuantumFlow may suspend, restrict, or terminate access immediately if we reasonably believe that you:

• Violated these Terms;
• Shared an account or circumvented access controls;
• Engaged in scraping, redistribution, reverse engineering, abuse, manipulation, infringement, or illegal conduct;
• Created a material legal, security, fraud, payment, platform-integrity, or reputational risk;
• Failed to pay amounts due; or
• Could expose QuantumFlow, another user, or a third party to harm.

Access terminated for misconduct ends without refund except where applicable law requires otherwise. Upon termination, the license granted to you ends. Provisions that by their nature should survive will survive, including provisions on ownership, retained User Content, disclaimers, liability, indemnity, disputes, and miscellaneous terms.

16. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” QUANTUMFLOW DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

QUANTUMFLOW DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, COMPATIBLE, COMPLETE, OR ACCURATE; THAT DATA OR AI OUTPUT WILL BE TIMELY OR RELIABLE; THAT DEFECTS WILL BE CORRECTED; OR THAT ANY OUTPUT, SIGNAL, ALERT, REPORT, PROBABILITY, OR INTERPRETATION WILL BE PROFITABLE.

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, the exclusions apply only to the extent permitted by law.

17. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUANTUMFLOW AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, CONTRIBUTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOST OPPORTUNITY, TRADING LOSSES, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, ARISING FROM OR RELATED TO THE SERVICE, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUANTUMFLOW’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO QUANTUMFLOW DURING THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

These limitations apply regardless of legal theory and even if a remedy fails of its essential purpose. They do not limit liability that cannot lawfully be excluded or limited, including liability for fraud, willful misconduct, or personal injury caused by negligence where applicable law prohibits limitation. Non-waivable consumer rights remain unaffected.

18. Indemnification

To the extent permitted by law, you will indemnify and hold harmless QuantumFlow and its owners, officers, employees, contractors, and affiliates from third-party claims, damages, judgments, losses, liabilities, costs, and reasonable attorneys’ fees arising from or relating to:

• Your User Content;
• Your infringement or violation of another person’s intellectual-property, privacy, publicity, or other rights;
• Your illegal, fraudulent, manipulative, or abusive conduct;
• Your scraping, unauthorized automation, redistribution, resale, or misuse of the Service; or
• Your material breach of these Terms.

This obligation does not require a consumer to indemnify QuantumFlow for QuantumFlow’s own unlawful conduct, negligence, or ordinary operation of the Service where such an obligation would be prohibited or unfair under applicable law. QuantumFlow may control the defense and settlement of an indemnified claim, and you agree to provide reasonable cooperation.

19. Dispute resolution for United States users

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES MOST DISPUTES WITH UNITED STATES USERS TO BE RESOLVED THROUGH INDIVIDUAL ARBITRATION AND INCLUDES A CLASS-ACTION WAIVER. YOU MAY OPT OUT AS DESCRIBED BELOW.

19.1 Informal resolution

Before filing arbitration or a lawsuit, the claimant must send a written notice describing the claimant’s name and account email, the facts and legal basis of the dispute, and the requested relief. Notices to QuantumFlow must be sent to [email protected] and 1654 Calle Tulipán, Ste 100, San Juan, PR 00927-6242, United States. QuantumFlow may send a notice to the email or address associated with your account.

The parties will attempt in good faith to resolve the dispute for 30 days after receipt of a complete notice. Any applicable limitation period will be tolled during that 30-day period to the extent permitted by law.

19.2 Individual arbitration

If a dispute is not resolved informally, either party may require final and binding individual arbitration administered by the American Arbitration Association (“AAA”). The AAA Consumer Arbitration Rules then in effect will apply to an individual using the Service primarily for personal, family, or household purposes. The AAA Commercial Arbitration Rules then in effect will apply to other users. The applicable rules are modified by these Terms. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.

The arbitrator has exclusive authority to resolve disputes concerning the interpretation, applicability, or enforceability of this arbitration agreement, except that a court will decide disputes concerning the class-action waiver or requests for public injunctive relief where applicable law requires court determination.

Arbitration may be conducted by telephone, video conference, written submissions, or in person as allowed by the AAA rules. Fees will be allocated under the applicable AAA rules and applicable law. QuantumFlow will not seek attorneys’ fees from an individual consumer unless the arbitrator determines that the claim was frivolous or brought for an improper purpose, or applicable law otherwise authorizes the award.

19.3 Arbitration opt-out

You may opt out of this arbitration agreement by emailing [email protected] within 30 days after the date you first accept these Terms. Your notice must include your full name, account email, and a clear statement that you opt out of arbitration. Opting out will not affect other provisions of these Terms or your access to the Service.

19.4 Exceptions

Either party may bring an individual action in small-claims court if it qualifies. Either party may seek temporary, preliminary, or permanent court relief concerning intellectual-property infringement, scraping, hacking, security abuse, unauthorized access, or circumvention of technical controls. Nothing prevents either party from reporting conduct to a government agency or seeking relief an agency is authorized to provide.

19.5 No class or representative proceedings

To the extent permitted by law, disputes must proceed only on an individual basis. Neither party may bring or participate in a class, collective, consolidated, private-attorney-general, or representative proceeding. An arbitrator may award relief only to the individual party and only to the extent necessary to resolve that party’s individual claim.

If a final court decision makes this class waiver unenforceable for a particular claim or request for relief, that claim or request will proceed in court after any arbitrable portions are completed, unless applicable law requires otherwise.

19.6 Mass-arbitration administration

If the AAA, in its sole discretion, determines that a group of demands constitutes a mass arbitration under its Mass Arbitration Supplementary Rules, those supplementary rules and the applicable mass-arbitration fee schedule then in effect will apply in addition to the applicable underlying arbitration rules. The AAA or a Process Arbitrator will decide matters assigned to them under those rules. Application of the supplementary rules is an administrative procedure and does not authorize class or representative adjudication or relief.

19.7 Jury-trial waiver

To the extent permitted by law, each party waives the right to a jury trial for disputes not subject to arbitration.

20. Governing law and forum

These Terms are governed by the laws of the Commonwealth of Puerto Rico and applicable federal law, without regard to conflict-of-law principles.

For disputes not required to be arbitrated, the parties consent to the exclusive jurisdiction and venue of the state and federal courts serving San Juan, Puerto Rico, except where applicable consumer law gives you a non-waivable right to bring a claim in another forum.

Nothing in these Terms deprives a consumer of mandatory protections under the law of the consumer’s usual residence that cannot lawfully be waived by contract.

21. Copyright complaints

QuantumFlow respects intellectual-property rights and expects users to do the same. Users may upload only material they own or are authorized to use. QuantumFlow may remove or restrict material when it reasonably believes the material infringes a right, violates these Terms, or creates legal risk.

21.1 Copyright contact

Copyright notices should be sent to:

QuantumFlow LLC
1654 Calle Tulipán, Ste 100
San Juan, PR 00927-6242
United States
Email: [email protected]

21.2 Infringement notices

A copyright notice should include:

1. A physical or electronic signature of the copyright owner or authorized agent;
2. Identification of the copyrighted work, or a representative list for multiple works at one online location;
3. Identification of the allegedly infringing material and information sufficient to locate it, such as a Nexus message link, message identifier, attachment identifier, or report URL;
4. The reporting party's name, mailing address, telephone number, and email address;
5. A statement that the reporting party has a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
6. A statement that the information is accurate and, under penalty of perjury, that the reporting party is authorized to act for the copyright owner.

Incomplete notices may delay a response. Knowingly making a material misrepresentation may create liability under applicable law.

21.3 Response and counter-notification

QuantumFlow may remove or restrict material, preserve records, notify the affected user, request more information, or forward the notice and claimant contact information to that user. Removal is not an admission of infringement.

If your material was removed or restricted because of a copyright notice and you believe the action resulted from mistake or misidentification, you may send the copyright contact above a counter-notification containing:

1. Your physical or electronic signature;
2. Identification of the removed or restricted material and its former location;
3. A statement under penalty of perjury that you have a good-faith belief the action resulted from mistake or misidentification;
4. Your name, address, and telephone number; and
5. Where the statutory counter-notification process applies, a statement consenting to the jurisdiction of the appropriate United States Federal District Court and agreeing to accept service of process from the original claimant or the claimant's agent, as required by 17 U.S.C. § 512(g).

QuantumFlow may send the counter-notification to the original claimant and, where the statutory process applies, restore the material after the applicable waiting period unless informed that a qualifying court action has been filed.

21.4 Repeat infringers and other rights

In appropriate circumstances, QuantumFlow may terminate repeat copyright infringers and may act after a single serious violation. We may consider complete notices, counter-notices, court decisions, admissions, retractions, and other reliable evidence.

Trademark, privacy, publicity, confidentiality, and other rights complaints should be sent to [email protected] with identification of the right, challenged material, location, basis of the complaint, and reporting party's contact information. Do not misuse a legal-notice process to suppress criticism, competition, commentary, or content you merely dislike. QuantumFlow may reject abusive, fraudulent, or materially incomplete notices.

22. Changes to these Terms

We may update these Terms. For material changes, we will provide notice by email, through the Service, or by another reasonable method. When practical, material changes will be announced at least 30 days before taking effect.

Material changes to Section 19 will not apply to an existing user unless the user affirmatively accepts them or applicable law permits a different method of acceptance. We may request renewed affirmative acceptance for material billing or other changes when appropriate or required by law. Otherwise, continued use after the effective date of updated Terms constitutes acceptance to the extent permitted by law. Changes will not retroactively reduce rights concerning an existing dispute without your agreement where prohibited by law.

23. Miscellaneous

These Terms, together with any additional terms or policies expressly incorporated into them, constitute the entire agreement governing your use of the Service and supersede prior discussions or agreements on the same subject. The Privacy Policy describes QuantumFlow’s personal-information practices and does not create contractual rights beyond those provided by applicable law or expressly stated in these Terms. If a provision of these Terms is unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will remain effective.

QuantumFlow’s failure to enforce a provision is not a waiver. You may not assign these Terms or your account without our written consent. QuantumFlow may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, financing, or by operation of law.

Headings are for convenience only. “Including” means “including without limitation.” Electronic communications and signatures satisfy any writing or signature requirement to the extent permitted by law.

24. Contact

QuantumFlow LLC
1654 Calle Tulipán, Ste 100
San Juan, PR 00927-6242
United States

General support: [email protected]
Legal notices, privacy requests, copyright notices, and content or safety reports: [email protected]