Support
Help with your QuantumFlow account, the website at app.quantumflow.tech and the QuantumFlow iPhone app.
Contact us
Email [email protected] for help with your account, sign-in, billing or anything that is not working. Tell us your QuantumFlow username, whether you are using the website or the iPhone app, and what happened, and include a screenshot if you can.
Privacy requests, account deletion requests, legal notices and complaints go to [email protected].
QuantumFlow LLC
1654 Calle Tulipán, Ste 100
San Juan, PR 00927-6242
United States
Signing in
- Forgot your password: on the sign-in screen, choose Forgot password? and we will email you a reset link.
- The iPhone app signs in with an existing QuantumFlow account, using your email and password.
- If you signed up with Google, set a password before signing in to the app: on the website, open Settings → Security → Sign-in methods and choose Set a password. We email you a link to choose it.
- If you think someone else has used your account, email [email protected] straight away.
Your membership
Your membership and billing are managed in Settings → Subscription on the QuantumFlow website. For any billing question, email [email protected].
Nexus: reporting and blocking
In the iPhone app, and on the website on a phone:
- Report a message: press and hold the message and choose Report message. Reports go to our team with a copy of the message as it was posted.
- Block a member: press and hold one of their messages and choose Block @username. You stop seeing their messages, typing and mentions, and they are not told.
- See or undo blocks: Settings → Security → Blocked members.
If something needs urgent attention, email [email protected] as well.
Oracle and AI
Oracle answers using QuantumFlow's own market data and analysis, with AI models from third-party providers. The first time you open Oracle in the iPhone app, it asks your permission before anything is shared with those providers. You can withdraw it at any time in the app, in Settings → Oracle → AI sharing.
Oracle can make mistakes, and nothing it says is financial advice.
Learn
Videos and step-by-step guides for every part of QuantumFlow are in Learn, on the website and in the iPhone app.